The Legal Ombudsman has introduced a policy for dealing with complaints about organisations which provide non-legal as well as legal services, such as some alternative business structures and, shortly, accountants who offer probate advice.
In his first interview since taking over as chairman of the Legal Services Board, Sir Michael Pitt has cooled talk of a single regulator for all legal services. Sir Michael also praised the Solicitors Regulation Authority for its current programme of reform.
Dr Vanessa Davies, director of the Bar Standards Board (BSB), has made it clear that the regulator will push for more independence in the future.
More needs to be done to reduce the cost of legal services to meet the needs of small businesses and people who are neither wealthy nor eligible for legal aid, the chairman of the Legal Services Board has said in his first public speech.
The “flaws and limitations” of the Legal Services Act are “all too apparent” and, as every year goes by, it is moving closer to “the regulatory equivalent of the knacker’s yard”, Professor Stephen Mayson has said.
A direct consequence of the government’s decision in May not to make any major changes to the regulatory framework for legal services is that it simultaneously fired the starting gun for the race to introduce major changes to the regulatory framework for legal services.
Firms applying for alternative business structure (ABS) status believe the Solicitors Regulation Authority takes too long to approve applications and its staff are too “bureaucratic”, according to the regulator’s own research.
The Legal Services Board is to tell the approved regulators that they must consult those they regulate about setting the level of practising fees beyond what is needed simply for regulation, it has emerged.
Consumers of legal services do not all need the same level of protection and some of them, such as big corporations, might not need “any protection at all”, the SRA has said in a policy statement on its approach to regulation.
If regulators are not loved by those they regulate, then it is no surprise to find that the regulator of regulators is even less loved. And so I don’t imagine that beyond the offices of the Legal Services Board, many tears will be shed that David Edmonds’ second and final term of office is up today. There may, indeed, be some sighs of relief.