A report for the Council of Europe has argued that online dispute resolution and use of IT could improve access to justice by “offering solutions to the problems of judicial inefficiency, the high cost of litigation and geographical barriers”.
ETSOS now have a newly enhanced search ordering module that can improve the customer experience in the moving process because they have included what they call a “comparison widget.”
Lees Solicitors LLP is a Wirral-based, multi-disciplinary practice employing over 100 staff at offices in Birkenhead, Heswall, and West Kirby. The practice recently chose the Proclaim Practice Management system from Legal Futures Associate Eclipse as a firm-wide replacement to its incumbent software. Eleni Kinch, professional support principal at Lees, discusses the practice, its reasons for IT investment and its strategy for the future.