A typical law firm in the future will accommodate a new generation of disruptive technologies, such as virtual assistants, machine learning and automation, but legal services must not lose their human touch, a major Law Society report on technological innovation has urged.
The Solicitors Regulation Authority has published a blueprint for simplifying its system for granting waivers to regulations in order to promote innovation, which it suggests will particularly benefit small firms. The new policy would guarantee no enforcement action would be taken if innovations create technical breaches of the rules.
There are “no strong brands yet” to advise small businesses on legal services and law firms tend to “look the same”, Mark Edwards, vice president and general manager of Rocket Lawyer UK, has said. Mr Edwards said innovation was “not happening as much as it should be” in the legal market.
Government not keen on more regulation, warns LSB chief – despite issues around unregulated providers
The new government is not keen to extend regulation of legal services, including will-writing, the chief executive of the Legal Services Board (LSB) has warned. Richard Moriarty said innovation was key to tackling the “trilemma” facing legal services.
More than a third of advice agencies that have so far implemented charging for legal services appear to have done so sustainably, a survey of post-LASPO innovations has found.
Harnessing the communications power of the digital revolution can go a long way towards filling the access to justice gap created by cuts in legal aid, according to a major report.