The six-month time limit for clients to complain to the Legal Ombudsman (LeO) is to be doubled from this summer, it has announced. The new time limit, which takes effect from 9 July, runs from the date of receiving a final response from the lawyer.
Many lawyers, particularly solicitors and barristers, complain about their practising certificate (PC) fees, but there are high levels of ignorance about what they are paying for, a major cost of regulation survey has found.
The profession’s regulators are not doing enough to understand the consumers of lawyers’ services, the Legal Services Board has warned. But it said there has been progress since the first assessment in 2012/13.
Quinton Quayle, a former British ambassador to Thailand, has been appointed chair of ILEX Professional Standards. Meanwhile, the Council for Licensed Conveyancers has announced that Anna Bradley is stepping down as chair after five years.
There has been strong interest from new and existing law firms in being overseen by the regulatory arm of the Chartered Institute of Legal Executives (CILEx), it said yesterday, with over 50 enquiries.
The Bar Standards Board has turned to the Chartered Institute of Legal Executives to provide training to members of staff without legal qualifications. Meanwhile, ILEX Professional Standards – CILEx’s regulatory arm – is on the hunt for a new chief executive.
ILEX Professional Standards (IPS) has applied to the Legal Services Board (LSB) to raise the maximum fines limit for chartered legal executives from the current £3,000 to a top level of £50m.
Chartered legal executives will be able to set up their own law firms in the New Year – a move that ILEX Professional Standards said would for the first time also give solicitors’ firms a choice of regulator, and that the government said would help consumers access legal services.
Regulators should consider introducing a third-party review system of administrative decisions as a way to ward off the threat of expensive judicial reviews (JRs), a report by City law firm Devonshires has recommended.
The Court of Appeal today comprehensively dismissed four criminal law barristers’ challenge to the Legal Services Board’s approval of the Quality Assurance Scheme for Advocates. With the Master of the Rolls, Lord Dyson, giving the lead judgment, the court found that the scheme is lawful.