Tag Results

Give non-clients the right to complain about lawyers, says consumer panel

Non-clients should have a general right to complain about lawyers – such as parties affected by delays in the conveyancing process and beneficiaries of a defective will – the Legal Services Consumer Panel said today.

June 7th, 2012 | 1 Comment »

News in brief: "intimidating letters" solicitor suspended, solicitors warned over PPI, and more

Our latest news round-up reports on the SDT’s sanction on Andrew Crossley for letters sent to alleged file-sharers, the question of forcing out older partners reaching the Supeme Court, the SRA warning solicitors who take on PPI cases, and the latest on practising certificate renewals.

January 18th, 2012 | Comments Off on News in brief: "intimidating letters" solicitor suspended, solicitors warned over PPI, and more

Law firm that sent intimidating letters to alleged file-sharers accepts SRA reprimand

A law firm has escaped with a reprimand after being found by the Solicitors Regulation Authority to have breached professional practice rules in connection with intimidating letters sent to alleged Internet file sharers. It is the third firm to face SRA action over this.

November 3rd, 2011 | No Comments »

Legal Ombudsman to reject file-sharing complaints but send cases to SRA

The new Legal Ombudsman (LeO) service is set to turn away the rash of complaints about the way certain law firms have been pursuing alleged filesharers, it has emerged. However, it is instead referring them on to the Solicitors Regulation Authority.

October 14th, 2010 | 1 Comment »