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UK lawyers failing consumers but are better than second-hand car salesmen, says EU

Legal services is one of the markets most failing UK consumers, with bankers and insurers among those doing a better job, pioneering European Union research has revealed. Lawyers are just ahead of second-hand car salesmen, however. The Legal Services Consumer Panel has branded the results “embarrassing” and said lawyers will have to up their game significantly if they are to resist competition from alternative business structures.

November 5th, 2010 | 2 Comments »