A claims management company which made 40m nuisance calls in only three months has had its license revoked by the Claims Management Regulator. Kevin Rousell, head of the CMR, said the firm “demonstrated the worst excesses” of the industry.
Some claims management companies (CMCs) are using special pre-submission arrangements with the major banks to avoid investigating PPI cases, it has emerged.
Smaller claims management companies (CMCs) have been hit hardest by market changes such as the ban on referral fees, it has emerged.
The Claims Management Regulator has warned over 65 claims management companies about their compliance with the referral fee ban in the first three months of this year, it has emerged.
The Solicitors Regulation Authority has rejected potential alternative business structures on the basis that the aim was really to continue illegal referral fee arrangements, it emerged this week.
Primary legislation will be required to bring complaints against claims management companies within the remit of the Legal Ombudsman, the government has admitted for the first time.
The Legal Services Board fears a successful legal challenge should it accept the compromise aimed at resolving the impasse over moving the handling of complaints about claims management companies to the Legal Ombudsman, Legal Futures has learned.
Personal injury solicitors have urged the Solicitors Regulation Authority (SRA) to rethink its “unacceptable” refusal to ban inducements to claim. It comes as actuaries have warned that “claims farming is on the increase”.
The Solicitors Regulation Authority and the Claims Management Regulator have dismissed a Law Society suggestion that they will not be ready to implement the referral fee ban on 1 April. The society said there was a possibility the pair “may have some difficulty” in doing so.