A global legal outsourcing brand has launched an alternative business structure to add legal services to its motor claims business. WNS, based in Mumbai, has delivery centres across the world.
Our regular round-up of news you need to know includes the appeal court quashing an ILEX disciplinary ruling, delays for solicitors renewing practising certificates, a survey of young drivers on referral fees, a survey finding support for outsourcing and much more besides.
Plans to clarify the ethics of outsourcing work to lawyers and non-lawyers, and the circumstances in which outsourcing would be wrong, are to be put to the American Bar Association (ABA). The “initial draft proposals” go further than an initial draft published last year.
The second in a series of extracts from Climate Change, a report on the impact of the Legal Services Act published by accountants Baker Tilly, looks at the growing role of outsourcing both front and back-office work, and how far it could go.