8 July 2010

Russell Jones & Walker

Winner of National Law Firm of the Year 2009 at The Lawyer magazine Awards, Russell Jones & Walker (RJW) is a leading national firm of solicitors with a network of offices across England and Wales, providing a wide range of legal services to institutions, trade unions, organisations and individuals.

We are a market leader in all our major practice areas – claimant personal injury, claimant employment, industrial relations, family, sports, defamation, business and workplace crime, regulatory work and professional discipline. Our head office is in London with others based in Birmingham, Bristol, Cardiff, Manchester, Milton Keynes, Newcastle, Sheffield, Wakefield and Edinburgh (associated office).

Our focus is to deliver exceptional, affordable legal services for individuals, membership organisations, unions and affinity groups, in their personal, employment and business affairs. We are a leading commentator on the reforms taking place in the profession and in the forefront of those developing more client focused, responsive, innovative and high quality legal services

We are constantly looking for new ways to improve our client service and are the first law firm to provide an accredited 24-hour contact centre. We have also created legal helplines to help members of affinity groups; developed the Executive Reps service, which provides a skilled companion for clients at workplace dispute resolution meetings; and launched services for clients to buy legal documents online (http://www.yourlegalrights.co.uk/).