11 May 2013
At Laird Assessors we want to provide an expert witness service to our clients that is second to none. To provide this, we have highly qualified, experienced & well trained motor engineers positioned strategically throughout the UK providing accident investigation and supporting services to every major UK city on a daily basis. Our field engineers are complimented by our desktop engineering team and our support staff based in our Head Office in Heswall, Wirral. Our clients include:
- Legal 500 Solicitors
- Insurance Companies & Brokers
- Fleet Management Firms
- Police Forces
- Local Councils and Authorities
- Credit Hire Organisations
- Garages & Bodyshops
- Private clients
All our engineers are members of either the Institute of Automotive Engineering Assessors or the Institute of the Motor Industry, and normally both, amongst a host of other qualifications. Most have passed, or are in the process of training for, their Vehicle Damage Assessor through the ATA (Automotive Technician Accreditation), a national voluntary scheme which tests the current competence of individuals working in the retail motor industry, who are committed to an ethical code of conduct.
Our comprehensive range of services can be tailored to suit your individual needs so if you don’t see what you need, please don’t hesitate to contact us to see if we can help with your query. Our highly advanced IT infrastructure can be set-up to link directly with case management systems (e.g. ProClaim, SQL, XML, Zend based systems) ensuring fast and accurate data transfer between us. You can track your case and download documents such as motor reports, repair authority letters, Part 35 answers, etc via our online portal.
We view our relationships with our clients as partnerships providing support throughout a case, from the initial forensic examination through to giving Expert Witness evidence in Court. We regularly support the contents of our reports in County, Magistrates and Crown Court and have been expert witnesses in high profile high Court cases.
Established in April 2000 by current Managing Director, Nik Ellis, after he was frustrated by sub-standard and inaccurate reports coupled with slow and un-friendly service. Originally just operating within the North West, our reputation spread and by 2003 we became a nationwide firm. Clients were impressed by both the technical accuracy of our reports and the speed at which they could be produced.
Today Laird Assessors have become the industry standard with our report format being used by insurers and assessors alike. Whilst we are proud that 90% of our new customers come from word of mouth recommendations, it does mean that with low advertising costs we can afford to invest heavily in IT and staff training, to provide our renowned superb service. The firm is based on the following core principal:
“To supply technically accurate forensic motor reports and provide expert witness support in a timely fashion with unparalleled professional yet friendly customer support.”
The business has developed by listening to what our customers want. We operate to very strict service standards to ensure reports are processed as quickly as possible with procedures in place to ensure you receive accurate, expert reports every time you instruct.
In order to establish a real partnership with you rather than a one-off transaction, we offer a tailored service to fit your specific needs. To discuss this in more detail, please call us today on 0151 342 9961. We undertake regular client review meetings to ensure that we are listening to you and your staff and providing you with the service that fits your business requirements. Many of our customers have been with us since day one which we believe speaks volumes for our service.
By committing to our clients and providing consistent expertise, we are proud to have become one of the leading names in Motor Assessing.
Find out more at www.laird-assessors.com or email Business.firstname.lastname@example.org