Integrated typing and transcription service
Document Direct will provide you with a truly flexible, 24-hour, 365 day service allowing you to outsource as much or as little of your typing and document production as you wish.
We are 100% UK based with an extensive team of experienced legal secretaries.
We are ISO27001 accredited and are the exclusive endorsed transcription partner of the Law Society of England and Wales.
Our service is simple to setup, and our only charge to you will be in respect of the dictation and typing you send to us.
We learn your processes and mirror your own house styles and templates to ensure we deliver the consistency that you need. We provide you with a responsive service with fast turnarounds and an exceptional degree of accuracy.
- Savings of up to 60% on your current typing costs.
- Very quick response times.
- A secure and confidential service which protects your data and confidentiality.
- Integration with your dictation and case management systems.
- A cornerstone to your disaster and business continuity planning.
- A reliable and always available resource – no need for any more temps.
Our aim is to help you become a more efficient and profitable law firm.
Please call us to discuss your needs:
Julie Williams: 0845 340 3031 or firstname.lastname@example.org
TESTIMONIALS FROM SOME OF OUR CLIENTS
“Document Direct and their team have shown a detailed understanding of our security requirements and an ability to integrate with our systems. They have been able to weave their service seamlessly within our systems and are now an integral supplier to Lewis Silkin and are a reliable and key part of our service offering.”
Jan DeCerce, IT Director, Lewis Silkin
“Delivering accurate and on-time typing is a given. What makes Document Direct stand out is their account management and the development of strong relationships across our firm. This has given us confidence that feedback from lawyers is always acted upon. As a result more people are using the service and our lawyers and indeed secretarial teams have found the service an invaluable resource.”
Tina Eagles, HR Manager, Lewis Silkin
“Having used Document Direct since 2011 we have found their service invaluable.
“We now have greater flexibility and capability, and with Document Direct we are able to get the best out of our resources both physically and financially.
“We deliver quality and efficiency of service to our clients and Document Direct have played a key role in helping us deliver this service, with their expertise and “can do” approach to our business support.”
Andrew Rushworth – HR Director, Hill Dickinson
NYAS (National Youth Advocacy Service) began using Document Direct In 2013 and from the outset felt very supported in implementing the system.
We have continued to appreciate the ongoing ability to communicate directly with Document Direct.
Our fee earners say:
“I find Document Direct efficient and accurate. The benefit of their service is the fast processing of dictation and the ability to have confidence that an urgent document, such as a brief to Counsel, will be made available within an hour of dictation”
“Document Direct’s knowledge of our case management system ensures that dictated documents are saved to the specific case reference with email notification that it is ready to be viewed, which is an extremely efficient way of working and ensuring that only documents needed to be printed are printed”
“I would say that Document Direct are efficient, accurate and have a fast turnaround when requested. Their ability outside normal office hours is very valuable”
Our secretaries say:
“As a result of fee earners dictating to Document Direct this frees time for secretaries to concentrate on other matters and ensures that the administrative functions within the department are carried out efficiently”
From a management perspective, the benefits of Document Direct have been the added efficiency for the department in terms of workflow and from a financial perspective the cost saving of not having holiday, sickness or other ancillary staff costs.
NYAS are pleased to be working with Document Direct and to recommend them to other legal firms or organisations.
Assistant Chief Executive (Legal)