Legal software supplier Eclipse Legal Systems has helped a Midlands firm of debt recovery solicitors to become the first business to exploit a new e-mail claims gateway opened by the County Court Bulk Centre (CCBC) in Northampton.
Eclipse, a Legal Futures Associate, joined forces with Walsall-based commercial debt recovery specialists Lane & Co to develop an upload solution for users of its Proclaim debt recovery case management software.
The Northampton CCBC has recently updated its systems to accept claim submissions by e-mail to replace its antiquated disk and modem-based technology. The CCBC service enables the fast tracking of generally undefended claims, reducing the administrative burden of processing them individually.
Eclipse says the firm was the first organisation to successfully send CCBC claims via the new e-mail channel. The channel is intended to make it easier for debt recovery management firms to submit high volume cases for issuing and judgments.
John Pitt, head of Lane & Co’s commercial collections department, said: “The new e-mail submission technology means that we can upload volume claims much quicker than using the alternative process of modem link or floppy disk. We can utilise Proclaim’s workflow system to simplify and accelerate claim production, and to request a ‘successful’ notification receipt from Northampton.”
He added: “This further streamlines the way in which we manage our high-volume cases, and ensures a higher level of accuracy, greater access to ongoing management information, and an effective vehicle for issuing our clients’ claims.”
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