Leading case management software provider and Legal Futures Associate Eclipse Legal Systems [1] has announced further investment in its market-leading road traffic accident (RTA) claims solution.
Under the Ministry of Justice’s scheme, all RTA claims of a value less than £10,000 must be processed through a central ‘portal’. The government has indicated that the portal approach will be rolled out to wider claimant injury work, encompassing areas such as low-value employer’s liability, public liability and clinical negligence claims, and to a value of £25,000.
Eclipse was the first vendor to make integration with the portal available, via a seamless application-to-application (A2A) method. Using A2A, claimant law firms with Eclipse’s Proclaim Case Management solution can manage RTA claims entirely through the Proclaim desktop, without resorting to the MoJ’s slower, cumbersome ‘web browser’ method. Ongoing investment into the development of Proclaim A2A means that the solution encompasses both ‘stage 1’ (claim notification and the defendants’ response) and ‘stage 2’ (the settlement phase) of the process.
Over 70 law firms use Proclaim A2A, from heavyweights such as Minster Law (450 Proclaim users) through to small and high-street practices.
Eclipse’s founder and chief software architect Steve Ough says: “The claimant personal injury market will change dramatically, as the government is keen to improve access to justice and reduce associated costs. We are dedicated to extending our A2A solution in line with the government’s plans to use the portal to manage other claim types.
“Claimant firms need to drive efficiencies ever harder in order to survive and compete. We aim to provide the very best automation solutions, and this further investment in Proclaim A2A will enable our clients to provide optimum service levels within the proposed low-value framework.”