Marketing & PR

Law firm rejects “idiot” tag for identifying unmarked police cars

Simon Brown Matthew Brown Solicitors

A criminal law firm has hit back at a Sunday tabloid newspaper story that quoted a senior policewoman who condemned as “idiotic” its Facebook posts identifying unmarked police cars. The firm told readers that while other firms “will promise you the earth… we’re more practical”.

January 11th, 2017

Clerksroom to pioneer pay-as-you-go video conferences with barristers

Stephen Ward

National direct access chambers Clerksroom is to offer clients pay-as-you-go video conferences with barristers by the end of this year, it has emerged. Clerksroom has also won a place in the final of Disruptive Tech TV’s sales pitch competition – recruiting one of the judges as a client in the process.

January 4th, 2017

Will writers strike bum note in bid to encourage uptake

SWW Poo advert

The Society of Will Writers has launched a blunt campaign to encourage people to make a will, entitled ‘No will equals poo’. The visual featuring the poo emoji is accompanied by a short YouTube video that asks: “Do you want to be remembered only for the mess you leave behind?”

November 25th, 2016

ULaw forced to stop calling itself “UK’s leading law school”

Generic images of the facilities at the University of Law - main entrance.

The University of Law is to stop claiming that it is the “leading” law school in the UK in the wake of a ruling by the Advertising Standards Authority. The watchdog upheld a complaint about an advert published by ULaw after finding the evidence supplied by the university incompatible with such a claim.

November 16th, 2016

Will-writing company fined £30,000 for unsolicited marketing calls


A will-writing company has been fined £30,000 for making unsolicited marketing calls to people registered with the Telephone Preference Service. It used information from a third-party company, which claimed the people on its list had opted in to receive unsolicited direct marketing calls.

November 11th, 2016

“Brand-driven” law firm becomes ABS to start rolling out concept, starting with its own chambers

Helen Moore

A “brand-driven” solicitors’ practice specialising in employment law has become an alternative business structure in order to bring its ‘virtual’ barristers’ chambers under the ABS umbrella. Once the concept is proven, it aims to roll it out across other areas of practice.

November 8th, 2016

Law firm’s ballet dancers advert was “mild innuendo” and not sexist, advertising watchdog rules

Humphries Kirk advert

An advert for family law services featuring the torsos of four female ballet dancers with their arms crossed over the chests with the tagline ‘Protect your assets’, was “mild innuendo” and not offensive, the Advertising Standards Authority has ruled.

October 12th, 2016

Conveyancers “failing to differentiate themselves from competitors”, mystery shop finds

Ian Cooper

Law firms are missing a key opportunity to differentiate themselves against online providers of residential conveyancing because they fail to deal with telephone enquiries properly, a report that includes three years of research in has found.

September 30th, 2016

Rocket Lawyer blasts into mainland Europe on back of UK success

Legal Futures Conference 2011..Photo by Jonathan Goldberg

Online legal services business Rocket Lawyer is expanding into continental Europe on the back of its success in the UK to date, which has seen nearly 200,000 people sign up to the service and create more than a million documents in less than four years.

September 7th, 2016

Still hanging on the telephone – law firms fail the mystery shopping test

Telephone - picking up

There is still evidence of a culture within law firms where incoming client enquiries are not valued, or seen from the client’s point of view, a new report has found. Concert’s Legal services communications report said there was a “particular gap” around sales-focused communication.

September 5th, 2016