Close to half of consumers of legal services are not satisfied with the value for money they received, with probate providing the least satisfaction and will writing the most, according to research. Just 57% considered they received value for money on average.
Adopting the Virtual Practices (VP) hosted legal software and outsourced cashiering service has helped Sorrells Solicitors to streamline its services and to move across the UK from Essex to Wales.
The use of fixed fees in family, probate and housing cases has risen significantly, leading to far higher rates of client satisfaction than when they pay by the hour, according to a major consumer survey.
The names of 1,617 law firms and barristers who have been the subject of a formal decision by the Legal Ombudsman are now in the public domain. But there are positive signs for the legal profession in how few have recorded even five formal decisions.
More than four out of five of divorcees want family law services provided by fixed fees, according to research carried out by Co-operative Legal Services to launch a campaign against hourly rates in light of this week’s legal aid cuts.
More than half of those going through a divorce were priced out of the legal services they would have bought and felt they needed, new research has found, with nine out of ten people told by solicitors to take or leave pricing on an hourly rate.
A war of words has broken out between the Law Society of Scotland and Council of Mortgage Lenders over the former’s decision to ban joint representation of borrower and lender, subject to formal rule changes later this year.
The trend towards ‘unbundling’ legal services is gathering pace, with a Yorkshire law firm launching a ‘Pay as You Go’ service for family law clients who will no longer be eligible for legal aid after 1 April.
The government does not intend to extend legal professional privilege to non-lawyers, the Ministry of Justice confirmed yesterday after accountants urged Parliament to level the playing field for multi-disciplinary entities.
The Supreme Court has ruled 5:2 in favour of not extending legal professional privilege to non-lawyers, even where they are giving legal advice that they are qualified to give. The court said it would make a well-established principle unclear and also that it was ultimately a matter for Parliament.