Market intelligence for law firms of the future
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Consumers “still see lawyers as too expensive”, says research
Close to half of consumers of legal services are not satisfied with the value for money they received, with probate providing the least satisfaction and will writing the most, according to research. Just 57% considered they received value for money on average.
Sorrells Solicitors launches new streamlined business model with Virtual Practices
Adopting the Virtual Practices (VP) hosted legal software and outsourced cashiering service has helped Sorrells Solicitors to streamline its services and to move across the UK from Essex to Wales.
Fixed fees play major role in client satisfaction, survey finds
The use of fixed fees in family, probate and housing cases has risen significantly, leading to far higher rates of client satisfaction than when they pay by the hour, according to a major consumer survey.
More than 1,600 law firms and barristers now on Legal Ombudsman’s complaints list
The names of 1,617 law firms and barristers who have been the subject of a formal decision by the Legal Ombudsman are now in the public domain. But there are positive signs for the legal profession in how few have recorded even five formal decisions.
Co-op calls on solicitors to ‘stop the clock’ on divorce work
More than four out of five of divorcees want family law services provided by fixed fees, according to research carried out by Co-operative Legal Services to launch a campaign against hourly rates in light of this week’s legal aid cuts.
Hourly billing leaves family law clients out in the cold, research finds
More than half of those going through a divorce were priced out of the legal services they would have bought and felt they needed, new research has found, with nine out of ten people told by solicitors to take or leave pricing on an hourly rate.
War of words between solicitors and lenders over separate representation
A war of words has broken out between the Law Society of Scotland and Council of Mortgage Lenders over the former’s decision to ban joint representation of borrower and lender, subject to formal rule changes later this year.
Yorkshire firm launches ‘Pay as You Go’ service for family clients as unbundling movement grows
The trend towards ‘unbundling’ legal services is gathering pace, with a Yorkshire law firm launching a ‘Pay as You Go’ service for family law clients who will no longer be eligible for legal aid after 1 April.
Government closes door on accountants’ last hope to change privilege rule
The government does not intend to extend legal professional privilege to non-lawyers, the Ministry of Justice confirmed yesterday after accountants urged Parliament to level the playing field for multi-disciplinary entities.
Supreme Court rejects bid to extend legal professional privilege to non-lawyers
The Supreme Court has ruled 5:2 in favour of not extending legal professional privilege to non-lawyers, even where they are giving legal advice that they are qualified to give. The court said it would make a well-established principle unclear and also that it was ultimately a matter for Parliament.
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Associate News
A well earnt break for CILEx student as PSG announce Title and Legal Insurance competition winner
50 new jobs at Moneypenny
Legal Eye launches unique seminars on law firm compliance, risk management and marketing
Conveycentric conference for licensed conveyancers spotlights need to protect lender panel status
Hillyer McKeown adopts SOS Connect to boost client service delivery in six-figure deal
Material or non-material? That is the question
Conveycentric welcomes regulator’s statement on risk management tools
