BTE insurers losing grip on choice of solicitor and charge-out rates after key ruling

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By Legal Futures

26 October 2011


High Court: insurers' rates only provide a 'comparator' on assessment

Before-the-event (BTE) legal expenses insurers cannot reject a policyholder’s choice of a non-panel solicitor because the lawyer will not accept payment on their rates, the High Court has ruled.

The ruling, won by London law firm Webster Dixon, marks a major success in the long-running battle over the extent to which BTE insurers can fetter their insured’s choice of solicitor.

There were three test cases involving employment disputes – an area of particular expertise for Webster Dixon – and the insurers Equity Red Star of Lloyd’s and ULR Norwich ([2011] EWHC 2661 (Comm)). Mr Justice Burton ruled that BTE insurers cannot stop policyholders instructing non-panel firms because the lawyers’ rates are higher than those stipulated by the insurers.

Here the prescribed rates were £125 and £139 (depending on the insurer); Webster Dixon put forward hourly rates for a partner or associate (grade A/B) of £274, for a solicitor £210 and for a trainee solicitor £105.

Though the insurers told Webster Dixon they would not agree to the firm acting, it continued to do so.

After concessions during the trial, the insurers’ argument focused on the contention that, on assessment, their prescribed fees should be the starting point in deciding what is reasonable.

However, the judge decided that insurers’ rates can only be used as a “comparator”. He said: “I suspect that in this case, where the insured made a choice of specialist solicitors, in London, fully qualified to meet the difficult issues in dispute with substantial defendants, an assessment would be likely to treat such comparator as of less weight.”

Burton J also considered the situation where an insured instructed a non-panel firm on the insurer’s rates, but then transferred the case to another firm which rejected those rates. The insurers argued that they could refuse cover if this happened, but on the facts the judge said they could not. “The freedom to choose a lawyer is not restricted to one choice,” he said.

Webster Dixon partner Michael Webster said insurers had used the charge-out rate issue as a “stick to beat lawyers with for many a year”. He said the ruling was very important for establishing that insurers cannot decline cover on this basis and for establishing the basis on which fees would then be assessed by the court.

The insurers in the case “refused to agree to what we considered to be reasonable rates and left us with no choice. We had to issue [proceedings] to protect our position”.

Mr Webster said the onus was now on the Financial Ombudsman to take action and issue policy guidance to insurers, or face “a litany of cases”.

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3 Responses to “BTE insurers losing grip on choice of solicitor and charge-out rates after key ruling”

  1. This is a very important decision. Insurance companies still seek to argue that those covered for the defence of disciplinary prosecutions by the SRA (or BSB) do not have the choice of their own Counsel or Solicitors. These insurers do not accept that the Insurance Companies (Legal Expenses Insurance) Regulations 1990, apply to them, when they plainly do. They continue to ignore Eschig and will no doubt ignore Burton J’s important decision. Action is required from the F/S Ombudsman and/or FSA to put a stop to the insurance companies clinging on to this anti-competitive practice. If a Solicitor or Barrister is covered for the defence of a disciplinary case, he or she MUST insist on their own Counsel and quote the 1990 Regs, Eschig and this latest decision on the topic.
    Marc Beaumont, (specialist in professional disciplinary defence work).

  2. Marc Beaumont, Barrister on October 28th, 2011 at 11:14 am
  3. Many many motorists also have faced insurers directing them to the usual sausage factory of screen monkey legal advisors hwere the commcercial interests of insurers are first considered over and above the injured and vulnerable policyholder – Well done Webster Dixon 10/10 for common sense from the court!

  4. Roland Waters on October 28th, 2011 at 1:02 pm
  5. Higher claims costs will inevitably lead to higher premiums…

  6. John on November 2nd, 2011 at 12:38 pm

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Michael Wildy Allianz

What are our considerations when looking to buy home or car cover? I would imagine price would certainly be amongst the considerations, but I’m confident that we would each weigh up whether or not our chosen insurer could meet any claims we might bring, and perhaps as importantly, whether they’d provide us with a hassle-free claims process were the worst to happen. Legal expenses insurance should be no different.

December 6th, 2016