Legal Services Board

“Weak competition” and legal culture behind lack of external investment through ABS, says LSB report

Neil Buckley

The low level of external investment in law firms since alternative business structures were allowed more than five years ago “may be a symptom of weak competition in the market overall”, a Legal Services Board report has suggested. There are also cultural and management factors, it found.

June 15th, 2017

LSB decides against changing rules on telling clients about complaints procedures

Keyboard with Complaint Button.

The Legal Services Board has dismissed concerns about the “negative” impact of its requirement that lawyers tell clients about their complaints procedures before any work has been done. Research found “negative reactions” to the prominence of this information but the board said the problem was how some lawyers have chosen to provide it.

May 24th, 2017

Exclusive: LSB bids to calm senior judges’ worries over its vision for regulatory reform

Baroness Hale

The Legal Services Board is to meet with the deputy president of the Supreme Court, Baroness Hale, after she expressed the senior judiciary’s concern over its statement last year that the regulatory objective of ‘encouraging an independent, strong, diverse and effective legal profession’ was “problematic”.

May 19th, 2017

Interim chair for Legal Services Board named with no sign of recruitment process

Simon Davis

A former chief executive of Natural England is to take over as interim chairman of the Legal Services Board next week after Sir Michael Pitt’s term comes to an end without the recruitment exercise for his successor having even begun.

April 24th, 2017

LSB to lead push for “minimum disclosures” by law firms on price and service

Neil Buckley

The Legal Services Board has said it expects frontline regulators to introduce compulsory “minimum disclosures” by law firms on price and service. The LSB was responding to the Competition and Market Authority market study of legal services.

April 20th, 2017

Outstanding value? LSB persuades legal regulators to publish annual costs statements

ICAEW - Chartered Accountants

The Legal Services Board has persuaded all the legal regulators to produce straightforward annual statements on their costs so that practitioners can clearly see how their money is being spent, it has emerged. As a result, the LSB has shut down its cost of regulation project and publish its own statement of costs.

April 12th, 2017

Legal Services Board to dig deep into Law Society’s relationship with SRA in independence probe

Neil Buckley

The Legal Services Board is to review the conduct of the Law Society since autumn 2014 to determine whether Chancery Lane interfered with the Solicitors Regulation Authority’s independence, it has emerged. The wide scope of the investigation indicates that the board will dig deep into the society’s internal workings.

March 28th, 2017

Would-be complaints chief says process needs “root and branch review”

Wanda Goldwag

There needs to be a “root and branch” review of the complaints process run by the Legal Ombudsman, with the speed with which complaints are resolved a particular concern, according to the prospective chair of the organisation’s governing body.

March 22nd, 2017

Consumer panel warns against “information overload” in new transparency regime

Dr Jane Martin

The Legal Services Consumer Panel has warned of “information overload” as legal regulators struggle to come to terms with the demands of the Competition and Markets Authority for transparency on prices and complaints.

March 22nd, 2017

Exclusive: LSB to have new chair after Pitt decides against applying for reappointment

Sir Michael Pitt2

The Legal Services Board is to have a new chair after incumbent Sir Michael Pitt took himself out of the running for a second three-year term, Legal Futures can reveal. His predecessor was appointed for a second term without the position being advertised, but this time there will be an open competition.

March 15th, 2017