Legal Services Board in first group of quangos subject to new government review process

Print This Post

By Legal Futures

19 December 2011

Maude: new and more innovative models for delivering services

The Legal Services Board (LSB) is in the first tranche of quangos subject to a new triennial review process, Cabinet Office minister Frances Maude announced last week.

Following Royal Assent of the Public Bodies Act 2011 – part of the drive to slash the number of quangos – Mr Maude said the reviews “will ensure that never again will the quango state be allowed to spiral out of control”.

The review will look at whether each of 31 public bodies’ functions are required, whether their activities require political impartiality and whether they should exis

t at arm’s length from government.

Error, group does not exist! Check your syntax! (ID: 14)

It will further examine whether each body’s control and governance arrangements continue to meet the recognised principles of good corporate governance.

In relation to the LSB, the review will also take in the Office for Legal Complaints – which oversees the Legal Ombudsman – and Legal Services Consumer Panel as well.

Mr Maude said: “As well as an opportunity for continuous improvement, the reviews will help departments consider new and more innovative models for delivering services through public bodies.”

In its draft business plan, published last week, the LSB said: “We look forward to engaging closely with [the review] process, which will be taking place just as the substantive component of the reform programme becomes real with the start of alternative business structure licensing by the Solicitors Regulation Authority. If there are lessons for us to learn from its results, we will do so.”


Legal Futures Blog

Delivering a first-class service experience

Helen Hamilton Shaw 2

I visit a lot of different businesses in the course of my job – both law firms and other types of organisations. This gives me a unique opportunity to compare how the legal sector is shaping up against the commercial world in how they welcome visitors to their business, and it’s fair to say that those that go the extra mile certainly stand out.

October 21st, 2016