Law Society advertising campaign highlights “regulated and insured” professionals

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1 September 2014


Law Society advert 2014

Adverts aim to “quickly convey value” of using solicitors

The Law Society’s latest advertising campaign, launched today, highlights the role of solicitors as regulated professionals, under the slogan ‘Use a Professional. Use a Solicitor.’

The advertisements are more restrained than last year’s personal injury campaign, which included the slogan: “Don’t get mugged by an insurer – use a solicitor.”

The society described the new adverts as “humorous and attention-grabbing”, and said they “quickly convey the value of using a solicitor and how to find one”.

President Andrew Caplen said: “The growth of unregulated and do-it-yourself legal services means consumers are exposed to non-professional advice, which can be more of a hindrance than a help.”

“The campaign reinforces solicitors as the go-to experts when people are seeking legal advice on house purchases, will writing or establishing a new business, and directs people to the Find a Solicitor service on the Law Society website.”

The campaign, which will run until early next year, also covers personal injury work, family law and criminal law. Advertisements will appear at train stations and on buses, as well as online through sites such as ITV Player.

Legal Futures revealed in June that the campaign would cost around £400,000 and be managed by Yorkshire-based PR and marketing specialists DTW.

The campaign is costing £400,000

The society membership board was told that it aimed to “sensitise members of the public, including SMEs” to the needs which could be served by solicitors and improve members’ confidence that the society was meeting their needs, especially in generating new business.

Solicitors can order an ‘e-pack’, allowing them to customise campaign posters and advertisements with their logo and contact details.

Meanwhile, the Law Society has released details of the interim chief executive who will run Chancery Lane for a four-month period before the arrival of Des Hudson’s permanent replacement, Catherine Dixon, in January.

Paul Coen is chairman of the Ashridge Business School, and was previously a managing director of Citigroup. He has been chief executive of the Local Government Association, and of both Surrey and Essex county councils.

Mr Hudson retired at the end of August. Ms Dixon is currently chief executive of the NHS Litigation Authority.

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2 Responses to “Law Society advertising campaign highlights “regulated and insured” professionals”

  1. Definitely an improvement on previous efforts, but I’d still question the value of this advertising. Getting this sort of message across needs sustained publicity, not a quick burst of ever changing adverts. But it’s your money, not mine…

  2. Louise Restell on September 2nd, 2014 at 3:07 pm
  3. What a waste. Aside from Louise’s point about the need for sustained publicity, solicitor’s are not always the most suitable professional so a blanket campaign like this begs of defensiveness and doesn’t best serve the solicitors (and taxpayers) ultimately paying for it. In addition, does pointing clients towards Find a Solicitor really help them? – it’s simply a listing of professionals (including many who are unsuitable, such as in-house or non-practising solicitors), and the information available is too rudimentary for clients to make informed choices about who is the best solicitor anyway. I’m sure most solicitors and taxpayers would prefer to have £400k back and could spend it much more effectively.

  4. Warren Smith on September 5th, 2014 at 5:11 pm

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The security of certainty

Michael Wildy Allianz

What are our considerations when looking to buy home or car cover? I would imagine price would certainly be amongst the considerations, but I’m confident that we would each weigh up whether or not our chosen insurer could meet any claims we might bring, and perhaps as importantly, whether they’d provide us with a hassle-free claims process were the worst to happen. Legal expenses insurance should be no different.

December 6th, 2016