App aimed at automating divorce process looks forward to UK market entry

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1 March 2016


Witherspoon: app uses case law to alert couples to likely resolution

Witherspoon: app uses case law to alert couples to likely resolution

The UK is in the sights of a Canadian company that has developed an app aimed at simplifying the divorce process for self-represented couples, including automated completion of divorce application forms and the documents needed to make a separation agreement.

A paid-for version of the free app, Thistoo, which claims to “deliver personalised service at a fraction of the cost of law firms” went live earlier this month. The unpaid version has been live since December.

Although in the UK, law firm Mills & Reeve has a divorce app, which has extensive FAQs, advice from family lawyers, and guides to legal and financial processes involved in divorce, Thistoo will give couples using the app access to a database of previous court cases to help them understand how their divorce is likely to resolve.

Under the banner of “Your personal divorce assistant”, the app was created by Samuel Witherspoon, a law graduate who spent a year as a clerk to the Federal Court of Canada. The company he founded, Miralaw, has the strapline “fixing the legal process for the average consumer”.

Mr Witherspoon told Legal Futures that he hoped to launch the app in the UK eventually because “my instinct is that since we are Canadian and operate with a very similar set of laws, it would be a quick transition”, but his immediate focus was to roll out “across Canada by Q3 2016 and then in selected US jurisdictions by Q1 2017”.

The company was in the middle of raising a second round of financing that he expected to close at the start of July 2016. “Investors’ appetite for this has been huge, especially amongst those who have experienced a divorce first hand”, he said.

He added that the company planned to roll out “some of the more visible pieces of the data science work” underlying the app. “By June, users will be able to come in and compare themselves to historical case data and examine the financial impacts litigation will have.

“In this way we hope to show more people that litigation makes very little financial sense regardless of how much money you may have.”

Couples using the paid-for version of the app, which has extra features such as document extraction and identification, and agreement monitoring, currently pay C$19.99 (£10.69) for a divorce application and C$189 for a separation agreement.

Mr Witherspoon said consumer reaction had been “phenomenal”, adding: “Customers have already started using it in ways we didn’t even imagine. For example, one customer invited her soon-to-be ex and they each independently generated their own version of their separation agreements and then compared the differences.

“They used it to quickly see where they were not understanding one another and facilitated a much more productive dialogue.”

The response from family lawyers has been “quite positive”, he said. Miralaw was referring Thistoo clients to family lawyers where appropriate and insisted on fixed fees: “Right now we have been personally vetting each firm we refer customers to and establishing their upfront fixed rate.”

Mr Witherspoon stressed the objective of the app “is not to encourage divorce”. He said: “Our philosophy is that because this is a major life decision, tedious process should not be a source of stress and anxiety.

“We want our customers to be able to focus on the personal challenges that accompany a separation… Our service smoothes one aspect of an otherwise bumpy process.

“We are focusing on people who traditionally would be unable to afford a lawyer and are ineligible for government assistance.”

On the future of digital apps and conventional legal practice, he said: “Lawyers are here to stay… I believe that lawyers’ true value is in their high-touch services and client interaction. Clients deeply value being listened to and I cannot see computers solving this problem in the near future.”

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