Conveyancing’s consistency problem is about pressure, not skills
When I qualified, a conveyancer had perhaps 10 or 12 plates to keep spinning. Today’s conveyancers have 20 or 30, and almost none of the room for error I had starting out.
The trade-off mid-sized firm partners think they’re making
Most of the partners I talk to describe the same tension. They want the firm to run efficiently and hit its numbers, but they also want their people to feel supported, developed and fairly treated.
Communication as the core of client care in conveyancing
How a conveyancer approaches client care – particularly in relation to communication – can be the greatest differentiator for the success of a conveyancing firm.
Why brilliant lawyers sometimes fail
A question that often strikes a chord with partners in law firms is this: why is it that individuals who excel in one role sometimes struggle when promoted into another?
What LeO’s data tells us about client service in personal injury
With court backlogs, insurer delays and increasingly complex cases, maintaining client care in personal injury work can be difficult, but the data suggests the industry is falling short.
