Will Services Scotland chooses Virtual Practices

Print This Post

25 April 2014

Will Services Scotland has opted for Virtual Practices (VP) hosted legal software after a period of strong growth.

Set up by managing director Franco Lazzeri in 2008, the Glasgow-based firm offers a will writing and estate planning service throughout Scotland.

Now it has signed up for Virtual Practices for document management in order to help manage its fast-growing client base.

“We were reaching the point in the business where our client database was getting too big for our system to cope with,” says Franco.

“I spoke to a few people who recommended Virtual Practices and had an online demonstration of its capabilities. I wanted new software for document and matter management, and VP was ideal. Paying by monthly subscription suited us and the team at VP was also able to tailor one or two other things to suit our needs.

“Overall the help and support we have received from them has been great – they really have gone the extra mile.”

Natalie Jennings, who heads up Virtual Practices, which is a division of legal software supplier , said: “VP is adaptable enough for clients to be able to choose and tailor individual packages to suit their requirements, and this has been the case with Wills Services Scotland.

“More and more firms like Franco’s are turning to VP as part of an agile, low overhead business model.”

Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate

Legal Futures Blog

Delivering a first-class service experience

Helen Hamilton Shaw 2

I visit a lot of different businesses in the course of my job – both law firms and other types of organisations. This gives me a unique opportunity to compare how the legal sector is shaping up against the commercial world in how they welcome visitors to their business, and it’s fair to say that those that go the extra mile certainly stand out.

October 21st, 2016