Thomson Reuters supports The Co-operative’s expansion in legal services with matter management solution

Print This Post

27 July 2012

Thomson Reuters has announced that The Co-operative Legal Services has selected MatterSphere to support its front-office matter management needs.

The Co-operative Legal Services is a major UK consumer brand which has recently been awarded an alternative business structure (ABS) licence to provide legal services as a result of the Legal Services Act.

Thomson Reuters won the multi-year contract with The Co-operative Legal Services at the end of a competitive bidding process. The Co-operative Legal Services selected MatterSphere to support its launch into the family law business, which it plans to offer to the public later this year. MatterSphere is an industry-leading practice and matter management platform and is available as part of Thomson Reuters’ Elite suite of integrated management solutions.

MatterSphere integrates with ELITE 3E, Elite Enterprise, and many other financial management and document management platforms and is embedded in the Microsoft Office environment to unite operations and promote collaboration across the enterprise and with a firm’s clients.

In addition, its mobile capabilities enable access to case files, action activities, and file time records from an iPad or smartphone, which brings a higher level of client service.

“We are absolutely delighted to have secured this groundbreaking agreement to support The Co-operative Legal Services as it embarks on expanding its legal services offering to the public,” said Tim Harty, vice-president of Thomson Reuters UK & Ireland Legal business.

“The Co-operative Legal Services is paving the way for a greater emphasis on efficiency and value for money, and to provide tangible benefits that can be passed on to the customer. Thomson Reuters is uniquely positioned to offer an unequalled range of solutions and services to help meet their customers’ needs.”

Ian Mackie, sales and marketing director of The Co-operative Legal Services, said: “The Co-operative is committed to playing a leading role in the provision of legal services to consumers in the UK. We are entering the family law market this year and require a reliable software solution that can be implemented on time and easily integrated to help us manage a range of everyday activities, from billing to reviewing case files.

“We chose MatterSphere for the degree to which it can be easily customised to meet our specific requirements and seamlessly integrated into our telephony and online functions, and importantly, for its proven track record of successful implementation”.


Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate

Leave a comment

* Denotes required field

All comments will be moderated before posting. Please see our Terms and Conditions

Legal Futures Blog

The LSB’s proposals for legislative reform: let’s be clear

Caroline Wallace LSB

The publication of the Legal Services Board’s vision for legislative reform of legal services regulation on 12 September has generated a healthy level of interest and debate. This can, on the surface, seem a somewhat dry subject. However, it has an impact not just on existing regulated practitioners, but also on providers of legal services more generally, as well as everyone who uses or benefits from an effective legal sector. And, let’s face it, that’s all of us.

October 25th, 2016