QualitySolicitors Rubin Lewis O’Brien chooses SOS Connect as it heads towards Lexcel status

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29 January 2013


QualitySolicitors Rubin Lewis O’Brien has chosen SOS Connect as its legal software partner as it works towards Lexcel accreditation.

Based in Cwmbran, the multi-practice firm serves clients across south Wales and in London and the south-east, as well as overseas.

Having recently achieved the Law Society’s Conveyancing Quality Scheme professional accreditation, QualitySolicitors Rubin Lewis O’Brien is now looking to attain the Lexcel practice management standard in the spring.

Prior to this, the firm decided to upgrade its legal software system and opted for SOS Connect, from , for integrated practice management, case management and customer relationship management. QualitySolicitors Rubin Lewis O’Brien will also be addressing compliance requirements with the system and analysing management information with the reporting and KPI tools.

Partner Jerome O’Brien says SOS Connect will also be used to create case management workflows for the firm’s conveyancing and private client teams, as well as a new marketing database.

“Our previous software system had been introduced in 1999 and we had become increasingly aware that we needed a root and branch change,” he says.

“As well as SOS, we spoke to our existing suppliers along with another company which had been recommended to us, but SOS emerged head and shoulders above them both, in terms of understanding our specific needs and in what they could help us to achieve.

“One of these was faster and smoother workflows in our conveyancing and private client teams which, along with civil litigation, we see as a key growth area for us in the coming years. SOS Connect will also enable us to create the extensive marketing database which we have been planning for some time.

“This is an exciting time of change for us as we work towards Lexcel accreditation and it is excellent to have SOS Connect on board as part of that process of change.”

David McNamara, managing director of SOS, said: “QualitySolicitors Rubin Lewis O’Brien has had the foresight to recognise that multi-practice, mid-tier law firms require far more capability and agility from their legal software system in order to compete in the new legal era, and that SOS Connect can provide this for them.”



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