QRS – powering better business development

Print This Post

17 February 2015

Print“The implementation of the ETSOS QRS has seen an increase in the conversion rate of new business enquiries and has had a significant impact on business growth”. – Rowlinsons Solicitors

QRS is the quickest, simplest and most-cost effective way of responding to the challenge of embedding better business development across your conveyancing team – and delivering great results for your firm.

Integrated into the ETSOS platform and free to use, QRS gives you:

  • A proper framework and process for handling, tracking and measuring incoming calls and conversion rates
  • The ability to respond instantly to any enquiry with a fully automated, bespoke formatted quote, based on flexible, configurable fee scales
  • The option to provide ‘self-service’ quotations to customers visiting your website, potentially capturing the client early
  • The opportunity to extend the quotation system to partner estate agents and brokers, enlarging your referral network
  • A wealth of management information, such as conversion rates, time to convert, lost sales, etc, to aid future performance
  • A slick, professional, consistent approach to enquirers, enhancing the initial customer experience and improving the chance of instruction

etsos conveyancingFor more information click on the image. To arrange your free trial please contact David Opie on 01524 220001

Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate

Legal Futures Blog

Delivering a first-class service experience

Helen Hamilton Shaw 2

I visit a lot of different businesses in the course of my job – both law firms and other types of organisations. This gives me a unique opportunity to compare how the legal sector is shaping up against the commercial world in how they welcome visitors to their business, and it’s fair to say that those that go the extra mile certainly stand out.

October 21st, 2016