QRS – powering better business development

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17 February 2015


Print“The implementation of the ETSOS QRS has seen an increase in the conversion rate of new business enquiries and has had a significant impact on business growth”. – Rowlinsons Solicitors

QRS is the quickest, simplest and most-cost effective way of responding to the challenge of embedding better business development across your conveyancing team – and delivering great results for your firm.

Integrated into the ETSOS platform and free to use, QRS gives you:

  • A proper framework and process for handling, tracking and measuring incoming calls and conversion rates
  • The ability to respond instantly to any enquiry with a fully automated, bespoke formatted quote, based on flexible, configurable fee scales
  • The option to provide ‘self-service’ quotations to customers visiting your website, potentially capturing the client early
  • The opportunity to extend the quotation system to partner estate agents and brokers, enlarging your referral network
  • A wealth of management information, such as conversion rates, time to convert, lost sales, etc, to aid future performance
  • A slick, professional, consistent approach to enquirers, enhancing the initial customer experience and improving the chance of instruction

etsos conveyancingFor more information click on the image. To arrange your free trial please contact David Opie on 01524 220001



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Joint (ad)ventures in the legal sector

Nigel Wallis lo res

We all know that nothing in life is certain. As the actor, director and philosopher Clint Eastwood once said: “If you want a guarantee, buy a toaster.” He also said he’d tried being reasonable and didn’t like it. They should teach this kind of philosophy in law school. One thing in life is reasonably certain though. If you’re a law firm worth your salt, at some point you will be approached by another entity (most probably a work introducer) with a whizzy idea to ‘partner’ with you to ‘help you accelerate your growth’. In commercial speak this means, ‘we’d like to keep feeding you work but we’d also like to share in your profits’. The arrangement may be pitched to you as a joint venture – a win-win no less.

March 27th, 2017