Pudsey Legal Services use Proclaim Practice Management to enhance client service experience

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24 September 2013


Andrew Cummings, Director at Pudsey Legal Services Ltd, on how Eclipse helps to enhance the client service experience.

About Pudsey Legal Services

  • Full-service practice
  • Alternative Business Structure (licence granted 15 October 2012)
  • 30 staff



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You’ve heard about ransomware – a hacker infiltrates your IT systems, locking them down until you pay a ransom. Some studies now estimate that over 50% of businesses have experienced this type of attack in the last year, and it’s particularly prevalent within the legal sector. Previously, firms could protect themselves by having a solid disaster recovery plan in place to ensure they can get back up and running in the event of a disruption. However, the General Data Protection Regulation (GDPR) – the new EU-wide regime which comes in effect on 25 May 2018, irrespective of Brexit – means that this approach alone is no longer adequate and security measures must be strengthened to prevent attacks.

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