Peppermint seminar: Transform client service

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18 October 2016


PrintJoin us for a morning seminar followed by lunch, and learn:

  • Steve Savage, development director at Gosschalks, hear how leading law firm Gosschalks are putting Peppermint technology to work to transform the way lawyers support their clients, and to get work done more efficiently.
  • What is CX? – CX is Customer eXperience – and at Peppermint that means it’s all about client-centric processes, and next-generation CRM for legal service providers – how to “be the law firm your clients want you to be”
  • Cloud Q&A – what real benefits does being cloud-based deliver?  And what are the answers you need to those really big questions of security, resilience and control?

Birmingham – 17 November

Newcastle – 23 November

Manchester – 6 December

Places are limited so to learn more and book your place please contact Peppermint: info@pepperminttechnology.co.uk

 

 



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Be careful you do not leave anything behind: will we see the end of chambers?

Charles Feeny

Experience of practice by digital support suggests that working practices will become much more informal and spontaneous, not requiring support by specific entities or even contractual arrangements. This is likely to be particularly true of the Bar, which is or should be a profession focusing on individuals. The future of the Bar is more likely to resemble a library as seen in Scotland and Ireland – albeit an electronic library – rather than the traditional chambers structure.

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