Peppermint seminar: Transform client service

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18 October 2016


PrintJoin us for a morning seminar followed by lunch, and learn:

  • Steve Savage, development director at Gosschalks, hear how leading law firm Gosschalks are putting Peppermint technology to work to transform the way lawyers support their clients, and to get work done more efficiently.
  • What is CX? – CX is Customer eXperience – and at Peppermint that means it’s all about client-centric processes, and next-generation CRM for legal service providers – how to “be the law firm your clients want you to be”
  • Cloud Q&A – what real benefits does being cloud-based deliver?  And what are the answers you need to those really big questions of security, resilience and control?

Birmingham – 17 November

Newcastle – 23 November

Manchester – 6 December

Places are limited so to learn more and book your place please contact Peppermint: info@pepperminttechnology.co.uk

 

 



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Legal Futures Blog

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A recent Legal Futures article reported that the number complaints involving use of social media by barristers is increasing. The BSB have warned that “as social media and the internet become more prominent in our daily lives, there is an increasing need for barristers to be very careful about what they post whether in their professional or personal lives”. While inappropriate use of social media isn’t anything new, what struck me when reading that paragraph is that, for barristers, I would argue, there shouldn’t be a defining line between the personal and professional. As a barrister, you are your own USP, your personal brand is everything.

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