Peppermint seminar: Transform client service

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18 October 2016


PrintJoin us for a morning seminar followed by lunch, and learn:

  • Steve Savage, development director at Gosschalks, hear how leading law firm Gosschalks are putting Peppermint technology to work to transform the way lawyers support their clients, and to get work done more efficiently.
  • What is CX? – CX is Customer eXperience – and at Peppermint that means it’s all about client-centric processes, and next-generation CRM for legal service providers – how to “be the law firm your clients want you to be”
  • Cloud Q&A – what real benefits does being cloud-based deliver?  And what are the answers you need to those really big questions of security, resilience and control?

Birmingham – 17 November

Newcastle – 23 November

Manchester – 6 December

Places are limited so to learn more and book your place please contact Peppermint: info@pepperminttechnology.co.uk

 

 



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Legal Futures Blog

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If the recent furore about McKenzie Friend Marketplace shows anything, it is that the profession remains acutely sensitive to the apparent threat of competition by unregulated entrants into the legal landscape. But for an outside observer, the whole McKenzie Friend debate remains curiously overblown: if not a storm in a teacup, a storm at least in a teapot. For all the characteristic sturm und drang of the Law Society’s response to last year’s senior judiciary consultation, there was pretty widespread agreement among most respondents that McKenzie Friends are here to stay.

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