Peppermint seminar: Transform client service

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18 October 2016


PrintJoin us for a morning seminar followed by lunch, and learn:

  • Steve Savage, development director at Gosschalks, hear how leading law firm Gosschalks are putting Peppermint technology to work to transform the way lawyers support their clients, and to get work done more efficiently.
  • What is CX? – CX is Customer eXperience – and at Peppermint that means it’s all about client-centric processes, and next-generation CRM for legal service providers – how to “be the law firm your clients want you to be”
  • Cloud Q&A – what real benefits does being cloud-based deliver?  And what are the answers you need to those really big questions of security, resilience and control?

Birmingham – 17 November

Newcastle – 23 November

Manchester – 6 December

Places are limited so to learn more and book your place please contact Peppermint: info@pepperminttechnology.co.uk

 

 



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Legal Futures Blog

Joint (ad)ventures in the legal sector

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We all know that nothing in life is certain. As the actor, director and philosopher Clint Eastwood once said: “If you want a guarantee, buy a toaster.” He also said he’d tried being reasonable and didn’t like it. They should teach this kind of philosophy in law school. One thing in life is reasonably certain though. If you’re a law firm worth your salt, at some point you will be approached by another entity (most probably a work introducer) with a whizzy idea to ‘partner’ with you to ‘help you accelerate your growth’. In commercial speak this means, ‘we’d like to keep feeding you work but we’d also like to share in your profits’. The arrangement may be pitched to you as a joint venture – a win-win no less.

March 27th, 2017