Peppermint seminar: Transform client service

Print This Post

18 October 2016


PrintJoin us for a morning seminar followed by lunch, and learn:

  • Steve Savage, development director at Gosschalks, hear how leading law firm Gosschalks are putting Peppermint technology to work to transform the way lawyers support their clients, and to get work done more efficiently.
  • What is CX? – CX is Customer eXperience – and at Peppermint that means it’s all about client-centric processes, and next-generation CRM for legal service providers – how to “be the law firm your clients want you to be”
  • Cloud Q&A – what real benefits does being cloud-based deliver?  And what are the answers you need to those really big questions of security, resilience and control?

Birmingham – 17 November

Newcastle – 23 November

Manchester – 6 December

Places are limited so to learn more and book your place please contact Peppermint: info@pepperminttechnology.co.uk

 

 



Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate



Leave a comment

* Denotes required field

All comments will be moderated before posting. Please see our Terms and Conditions

Legal Futures Blog

Rating lawyers by their wins and losses – a good idea?

Robert Ambrogi

Lawyers will give you any number of reasons why their win-loss rates in court are not accurate reflections of their legal skills. Yet a growing number of companies are evaluating lawyers by this standard – compiling and analysing lawyers’ litigation track records to help consumers and businesses make more-informed hiring decisions. The shortcomings of evaluating lawyers by win rates are many. Not least of them is that so few cases ever make it to a win or loss. Of equal concern is that, in the nuances of law practice, it is not always obvious what constitutes a win or a loss.

February 22nd, 2017