Norwegian law firm, Grette, selects Lexis InterAction as preferred solution for client relationship management

Print This Post

17 March 2014


LexisNexis Enterprise Solutions, a leading provider of content and technology solutions, has announced that Norwegian commercial law firm Grette has selected CRM solution LexisInterAction as the firm’s solution of choice. InterAction will be deployed in Grette’s Oslo office and used by over 90 users.

InterAction will help Grette streamline its marketing, contact management and business development processes, facilitating a consistent, firm-wide approach to client relationship management. The solution will ensure data integrity, which in turn will help the firm derive and utilise the relationship intelligence residing in the firm for business advantage.

Christian Grande, Head of Marketing at Grette elaborated, “A best-practice approach to CRM is essential for us today, especially as we are experiencing significant business growth. Manual processes are hugely inadequate. InterAction uncovers hidden relationships within the firm, maintains contact history and exposes key data that will prove competitively valuable for us. This solution will deliver productivity benefits to both fee-earners and administrative staff.”

Grette chose InterAction for its superior functionality; and LexisNexis’ reputation for delivering a high quality of service and the company’s extensive experience in deploying the solution in law across Europe.

The Lexis InterAction customer relationship management solution is designed for professional services organisations to help drive business relationships, accelerate firm growth and increase revenue.  By providing powerful relationship intelligence that goes beyond ‘who knows whom’, the solution uncovers unanticipated risks, facilitates personalised and streamlined  communications  and enables execution of business development plans that can be measured by client, segment or industry – all enabling firms to deliver value and exceed client expectations. InterAction can be accessed by users from within Microsoft Outlook and also ‘on the move’ from a range of mobile devices.



Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate



Legal Futures Blog

How to protect your firm from ransomware

Adam Curtis Hoowla

One news item has dominated the headlines over the last week – cyber-attacks and, in particular, the WannaCry ransomware. It is a well-known and well-documented fact that the legal industry, and conveyancing in particular, can be a vulnerable and high value target. This ranges from property hijacking – where fraudsters pose as legitimate owners of a property and sell it on without the real owner’s knowledge – to ‘Friday afternoon fraud’, with criminals contacting a busy law firm to ‘update’ their bank details to redirect funds.

May 22nd, 2017