National practice implements Proclaim to provide universal access to data across 278 miles

Print This Post

21 July 2015


Eclipse200With offices in the Lake District and Old Bailey in the heart of London, award winning firm, Gedye & Sons, provides a range of legal services nationwide. Clients range from private individuals and family trusts, through to small businesses, company boards and multi-national organisations.

Gedye & Sons took the decision to replace its existing solution and needed a new system that would be capable of centralising operations and providing universal access to data regardless of fee earner location. It was paramount the new software solution could provide ease of access to consistent, live data.

A Proclaim Matter Management Software system was implemented and is utilised across the conveyancing and probate work areas. The software’s ability to automate a vast number of administrative processes allows Gedye & Sons to achieve its ultimate goal of becoming a paperless practice.

Proclaim’s integration with BigHand has ensured the firm continues to utilise a business application that guarantees the maintenance of operational efficiencies and reduction of overhead costs.

Since implementing Proclaim, Gedye & Sons has revolutionised client-contact and minimised paper usage across the firm, reaching the objective to become a paperless practice.

Integration between Proclaim and the ID/AML tool has enabled the firm to request ‘one-click’ ID checks directly from the desktop, and embed the search results into relevant case history, providing fee earners with an excellent solution to verification requirements and giving the firm a distinct competitive advantage.

Implementing Proclaim has allowed us to have one consistent system across all of the practice’s access points. We can now offer our clients instant comment on correspondence regardless of fee earner location. Proclaim ensures our clients see an already outstanding service enhanced for their benefit.”
Nick Davis, head of risk and compliance at Gedye & Sons

 



Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate



Legal Futures Blog

Be careful you do not leave anything behind: will we see the end of chambers?

Charles Feeny

Experience of practice by digital support suggests that working practices will become much more informal and spontaneous, not requiring support by specific entities or even contractual arrangements. This is likely to be particularly true of the Bar, which is or should be a profession focusing on individuals. The future of the Bar is more likely to resemble a library as seen in Scotland and Ireland – albeit an electronic library – rather than the traditional chambers structure.

January 18th, 2017