Latest service enhancements improve collaboration

Print This Post

30 September 2016


tmgroup logo 200tmgroup are pleased to announce their latest service enhancements for their tmconvey property searches platform.

These enhancements have been developed to make it easier for teams to collaborate during the search ordering process.

New “due date changes” notifications will be launched on 3 October 2016, which will save users from having to log into the system and manually check the due dates of their ordered searches.

Building on the well-received distribution list feature, tmgroup have also ensured that all communications about a case can now be sent to everyone on the distribution list – and not just to the individual who created the case.

“Due date changes” notifications remove the need to check manually for delay.

tmconvey’s new alert system has been developed to make it easier for individuals to find out if their ordered searches due date has changed.

This new alert system will send out an email notification to the individual that ordered the search, notifying them and anyone added to the distribution list if there is a change that will delay the due date by more than 24 hours.

This automatic alert will save users time, as they’ll no longer have to log into the tmconvey system to manually check the due date listed against any search – which can be changed at any point by the external service provider.

These new email notifications will be switched on and available to all users of the tmconvey property searches platform by Monday 3 October.

Stay on top of all search communications even if a colleague is unavailable.

For quite some time, tmconvey users have been able to specify a distribution list for any ordered searches at the point they are submitted.

This allows users to:

  • Select colleagues from a drop-down list so that they also receive the final search result
  • Notify everyone on the distribution list about due date changes
  • Notify everyone on the distribution list about any tm communications about a case, e.g. additional information requests
  • Manage any ordered searches still in process if a member of the team is unavailable

This enhancement can also save time by removing the need for chasing phone calls if there is an unexpected delay, as the required information will already be available internally – just on a different computer.

This service enhancement is currently available to all users of tmconvey.

Operations director, Paul Damsell, comments:

“We’re always striving to make life easier for our customers, and give them the information they need to do their job quickly and efficiently.

These proactive service enhancements will make it easier for conveyancers to stay well-informed of any changes which may delay their ordered searches, so they can confidently and consistently deliver to their clients.”



Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate



Leave a comment

* Denotes required field

All comments will be moderated before posting. Please see our Terms and Conditions

Legal Futures Blog

Make your mark: Personal branding for barristers

stand out from the crowd

A recent Legal Futures article reported that the number complaints involving use of social media by barristers is increasing. The BSB have warned that “as social media and the internet become more prominent in our daily lives, there is an increasing need for barristers to be very careful about what they post whether in their professional or personal lives”. While inappropriate use of social media isn’t anything new, what struck me when reading that paragraph is that, for barristers, I would argue, there shouldn’t be a defining line between the personal and professional. As a barrister, you are your own USP, your personal brand is everything.

August 17th, 2017