How to expand geographic reach with a Hosted Proclaim Case Management Software solution

Print This Post

27 May 2015

Eclipse200Surrey-based Matrix Legal is a growing property law specialist providing personalised legal services to both corporate and private clients.

Matrix Legal needed to spread its geographical reach beyond the firm’s existing postcode area and increase its volume of cases, without sacrificing the quality of client care or incurring the additional cost of a new office and extra staff. To achieve this goal the firm needed to replace its incumbent software with a new scalable, easy to use Case Management Software Solution.

A hosted Proclaim Practice Management Software solution was rolled out throughout the firm, providing a secure centralised database ensuring a consistent approach from each member of the team. Proclaim can be accessed from anywhere, anytime – an essential requirement for exceeding client expectations in this increasingly competitive sector.

Proclaim’s accounts platform enables a complete firm-wide reporting base and a seamless approach to billing and financial management.

Proclaim has streamlined time consuming, non-value adding, administrative tasks, by automatically producing documents and keeping clients updated on case progress – freeing up valuable quality time for staff to invest in client relationships and focus on strategic growth plans.

These transformations were pivotal in Matrix Legal achieving its goal of expanding the reach of its services; the firm now operates in over ten postcode areas of the South East region.

The future will see Matrix Legal further boost its reputation for fast, transparent services with the adoption of Eclipse’s TouchPoint client self-service solution and Proclaim’s direct integration with the Land Registry Business Gateway Portal.

“We pride ourselves on the relationships we build with clients, and our key goal is providing high quality, efficient legal advice. Proclaim has been instrumental in enabling us to achieve this.” – Tariq Mubarak, managing director Matrix Legal

Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate

Legal Futures Blog

The security of certainty

Michael Wildy Allianz

What are our considerations when looking to buy home or car cover? I would imagine price would certainly be amongst the considerations, but I’m confident that we would each weigh up whether or not our chosen insurer could meet any claims we might bring, and perhaps as importantly, whether they’d provide us with a hassle-free claims process were the worst to happen. Legal expenses insurance should be no different.

December 6th, 2016