High Commissioner argues for more time zone business

Print This Post

27 August 2013

British firms to start thinking about working in New Zealand time zone?

Britain’s High Commissioner to New Zealand, Mrs Vicki Treadell says British firms should start thinking about the advantages of working in the New Zealand time zone.

After visiting the Moneypenny telephone answering service in Takapuna, which operates with British, and local, staff handling the business’s night-time calls, she says there are very strong commercial advantages in operating in another time zone and even in another season.

The High Commissioner says “I was impressed that Moneypenny put an emphasis on the quality of their service. They were not doing this for cost cutting reasons, this was about providing the most efficient service to their clients .I genuinely believe other British companies can capitalise on this.”

“The location is an irrelevance as the client in London or Glasgow doesn’t know where the person is that they are speaking to.

“I think as a business model there are applications for financial services, back office processing operations and as Moneypenny has done, a personal PA service. From the other side of the globe Moneypenny   looks after UK calls seamlessly exactly to a company’s brief  and as far as the caller is concerned there is no difference, from recognising regular callers, putting calls through, to taking messages and forwarding them immediately by email, fax or text message.

The High Commissioner says Research and Development firms could see research taken forward in New Zealand and then handed over to the daytime shifts in the United Kingdom.”Certainly in industries which are run on the Internet and there is no physical product, people can just fire up their computers and pick up their work.”

Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate

Leave a comment

* Denotes required field

All comments will be moderated before posting. Please see our Terms and Conditions

Legal Futures Blog

The LSB’s proposals for legislative reform: let’s be clear

Caroline Wallace LSB

The publication of the Legal Services Board’s vision for legislative reform of legal services regulation on 12 September has generated a healthy level of interest and debate. This can, on the surface, seem a somewhat dry subject. However, it has an impact not just on existing regulated practitioners, but also on providers of legal services more generally, as well as everyone who uses or benefits from an effective legal sector. And, let’s face it, that’s all of us.

October 25th, 2016