German law firm, Jebens Mensching LLP, selects Lexis InterAction to leverage relationship intelligence

Print This Post

10 February 2016

LexisNexis200Jebens Mensching LLP, a German boutique law firm specialising in legal, regulatory and tax advice for property transactions, is deploying customer relationship management (CRM) solution, Lexis InterAction, from LexisNexis Enterprise Solutions, a provider of technology solutions to professional services firms.

InterAction will expose the depth and breadth of Jebens Mensching’s existing relationships and allow the firm to leverage the relationship intelligence to uncover opportunities for business growth and enhance client service.

InterAction will be the central resource for all relationship-related information. Post integration with the firm’s document management system, the solution will automatically collect personnel data from emails and matter-related correspondence in the document management system and combine with the corresponding information in InterAction to give the firm a comprehensive view of its network of connections.

Jebens Mensching will also have the ability to calculate the strength of every relationship in its network, which will serve as valuable insight for business planning and development initiatives.

“Our business is specialised, we primarily undertake high value transactions,” explained Dr. Philipp Jebens, partner at Jebens Mensching LLP. “Consequently, it’s imperative that we have a shared, 360 degree view of our network of relationships across the firm to help us deliver the best client service possible.”

Jebens Mensching chose InterAction for its suitability for professional services firms, wide adoption globally and ease of integration with other business systems.

“Due to the complex connections and relationships between people, expertise, experience and organisations, manually trying to establish the intricate connections is impossible,” stated Guy Phillips, sales director at LexisNexis Enterprise Solutions.

“Automating processes is the only way to do so accurately and meaningfully. We are confident that Jebens Mensching will benefit greatly from InterAction.”

The Lexis InterAction customer relationship management solution is designed for professional services organisations to help drive business relationships, accelerate firm growth and increase revenue.

By providing powerful relationship intelligence that goes beyond ‘who knows whom’, the solution uncovers unanticipated risks, facilitates personalised and streamlined communications and enables execution of business development plans that can be measured by client, segment or industry – all enabling firms to deliver value and exceed client expectations.

InterAction can be accessed by users from within Microsoft Outlook and ‘on the move’ from a range of mobile devices.


Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate

Legal Futures Blog

Rating lawyers by their wins and losses – a good idea?

Robert Ambrogi

Lawyers will give you any number of reasons why their win-loss rates in court are not accurate reflections of their legal skills. Yet a growing number of companies are evaluating lawyers by this standard – compiling and analysing lawyers’ litigation track records to help consumers and businesses make more-informed hiring decisions. The shortcomings of evaluating lawyers by win rates are many. Not least of them is that so few cases ever make it to a win or loss. Of equal concern is that, in the nuances of law practice, it is not always obvious what constitutes a win or a loss.

February 22nd, 2017