Full-service firm Tollers, looks to inCase for speed of service without compromising on quality

Print This Post

7 April 2015

inCase200Award-winning Tollers Solicitors LLP based in Northamptonshire have invested in the personal injury mobile app, inCase after having carefully considered the most effective solution for its clients.

Paul Morrison, partner and head of personal injury along with Clare Crampton, marketing manager decided upon inCase once it became clear that no other solution was available to use the power of PUSH technology combined with the unique signature feature.

inCase mobile appCommenting after inCase was installed, Paul said “we are embarking on an aggressive marketing campaign for our personal injury department. It was vital that we had in place a robust system for capturing new clients using all the latest technology available, including mobile apps. When we looked at inCase, we were impressed by its speed of delivering messages and documents to a mobile phone and also receiving signed documents back. The support was equally impressive with training sessions for our whole team at our head office and help with marketing inCase as well.”

inCase mobile appClare added, “it was important for us that we were able to implement inCase as quickly as possible. We were amazed that the inCase team adapted to all our needs and installed the system, fully integrated into our own case management system, across all 6 six offices in 6 working days. With the training and marketing knowledge shared by Sucheet, it really has left us excited about the possibilities further afield into other legal sectors.”

Managing director and founder of inCase, Sucheet Amin commented, “Tollers Solicitors have a vision about serving clients in the most effective way possible. They have high service standards to their clients which they promote openly on their website and they are looking to further excel with the use of mobile apps. It has been exciting to work with them to deliver inCase across multiple sites in record time which goes to show the strength and depth to our team. I am looking forward to seeing how we can help Tollers in other sectors in the near future.”


Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate

Legal Futures Blog

Delivering a first-class service experience

Helen Hamilton Shaw 2

I visit a lot of different businesses in the course of my job – both law firms and other types of organisations. This gives me a unique opportunity to compare how the legal sector is shaping up against the commercial world in how they welcome visitors to their business, and it’s fair to say that those that go the extra mile certainly stand out.

October 21st, 2016