ETSOS and market on the up

Print This Post

18 November 2013


The growing positive sentiment coming out viagra from canada of the conveyancing sector would seem to be supported by the latest figures coming out of search specialist ETSOS.

The leading aggregator has reported a 28% increase in orders year to date, compared to 2012; while its third quarter sales performance has seen an impressive increase of 65% over the same quarter last year.

Phil Natusch, ETSOS’s managing director, believes this success is at least partially attributable to an awakening in the market: ‘While we’ve done a lot of work on the product, service and sales side of things, and this is undoubtedly reaping benefits, we’re also enjoying a bit of a bounce factor from the improving house-buying situation.”

That ETSOS has made its own contribution to its record-breaking figures and is not just riding a wave of growing confidence is borne out by the results of its 2013 customer satisfaction survey. For the second year running, it scored a 100% positive response to the question ‘Would you be happy to recommend us?’, while its overall client satisfaction rating came in at 4.6 out of 5.

Paul Coombes, ETSOS’s sales and marketing director, is delighted with the results: “Reaching a standard is one thing but maintaining it is quite another and with the growth of the business, the product set and the client base this year, it’s very pleasing to know that we’ve continued to deliver in the customers’ eyes. You couldn’t ask for more than a 100% recommendation rate and it’s now down to us to earn that for a third year running.”

 



Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate



Legal Futures Blog

Going social

Derek Fitzpatrick Clio

Legal professionals, as communicators, serve a crucial role in social conversations, but have not been quick to adopt a strong presence on social media. Many lawyers are reluctant to start a social media profile as they don’t foresee any benefits to having one. The bottom line is that lawyers won’t get clients from social media if they are not using it. With 62% of adults having a Facebook account, your clients – and competitors – are using social media and you can no longer afford to treat it as an afterthought in the digital age.

December 2nd, 2016