Belfast law firm Paschal J O'Hare Solicitors has chosen Eclipse [1]'s Proclaim practice management software system for a firm-wide roll-out.
Known primarily for its accident claims expertise, Paschal J O'Hare also provides an increasingly popular suite of property and probate services. Following a review of its operations, the practice sought to implement a firm-wide solution to provide a consistent and centralised way of managing disparate matters.
The firm is rolling out a full Proclaim practice management solution for all staff, including Proclaim case management modules for its personal injury, conveyancing and probate teams. Paschal J O'Hare is also taking Eclipse's 'FileView' online case tracking toolset. FileView provides live online matter updates via a secure extranet, seamlessly integrated within the practice's existing website.
Senior partner Patrick O'Hare said: “Our core business is accident and injury claims as well as conveyancing and probate. My requirement for a software solution was one that could ably manage multiple practice areas within one consistent interface.
“The Proclaim solution provides a perfect platform to manage all of our matter types, and provides valuable CRM information that can be used to cross-sell our services. In replacing our incumbent system, we are introducing a flexible, process-driven solution that will enhance quality, reduce administration, and provide us with new business opportunities.”