Belfast practice Paschal J O'Hare chooses Proclaim

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17 September 2012


Belfast law firm Paschal J O'Hare Solicitors has chosen Eclipse's Proclaim practice management software system for a firm-wide roll-out.

Known primarily for its accident claims expertise, Paschal J O'Hare also provides an increasingly popular suite of property and probate services. Following a review of its operations, the practice sought to implement a firm-wide solution to provide a consistent and centralised way of managing disparate matters.

The firm is rolling out a full Proclaim practice management solution for all staff, including Proclaim case management modules for its personal injury, conveyancing and probate teams. Paschal J O'Hare is also taking Eclipse's 'FileView' online case tracking toolset. FileView provides live online matter updates via a secure extranet, seamlessly integrated within the practice's existing website.

Senior partner Patrick O'Hare said: “Our core business is accident and injury claims as well as conveyancing and probate. My requirement for a software solution was one that could ably manage multiple practice areas within one consistent interface.

“The Proclaim solution provides a perfect platform to manage all of our matter types, and provides valuable CRM information that can be used to cross-sell our services. In replacing our incumbent system, we are introducing a flexible, process-driven solution that will enhance quality, reduce administration, and provide us with new business opportunities.”



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We all know that nothing in life is certain. As the actor, director and philosopher Clint Eastwood once said: “If you want a guarantee, buy a toaster.” He also said he’d tried being reasonable and didn’t like it. They should teach this kind of philosophy in law school. One thing in life is reasonably certain though. If you’re a law firm worth your salt, at some point you will be approached by another entity (most probably a work introducer) with a whizzy idea to ‘partner’ with you to ‘help you accelerate your growth’. In commercial speak this means, ‘we’d like to keep feeding you work but we’d also like to share in your profits’. The arrangement may be pitched to you as a joint venture – a win-win no less.

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