Advanced Legal announces new partnership with telephone answering specialists Moneypenny

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10 September 2013

today announces its latest partnership agreement – with telephone answering specialists Moneypenny.

Moneypenny, the UK market leader in outsourced call handling and receptionist services, is well known to the UK Legal sector and this agreement is a demonstration of the close working relationship between the two firms – forming part of Advanced Legal’s ‘Best in Class’ partnership strategy. A strategy that continues to provide Advanced Legal customers with access to a wide range of market leading products and services that are designed to help law firms grow, run and manage their practices effectively.

Doug Hargrove, Managing Director at Advanced Legal said: “I am delighted to welcome Moneypenny to our portfolio of key strategic partnerships. With a business philosophy based around high-quality, relevant, service innovation and a strong presence in the legal marketplace, Moneypenny totally understands the level and quality of services today’s demanding law firms require.

At Advanced Legal we will continue to use our scale and expertise to complement our best in class Solicitors and Barristers solutions with high quality partner solutions that bring valuable and highly relevant functionality and services to our customers allowing them to succeed and differentiate themselves in the changing legal market place.”

Endorsed by the Law Society, Moneypenny has a large dedicated team specialising in taking calls for the legal sector and currently works with more than 700 firms of all sizes across the UK.

Joanna Swash, Moneypenny’s Commercial Director is confident the new partnership will bring benefits for clients. She said: “Now more than ever, firms are looking to outsourced business solutions to sharpen their offering in an increasingly competitive and highly regulated marketplace.

Many Advanced Legal clients already rely on Moneypenny for their telephone answering solution so by working together more closely in our new strategic relationship we will be offering customers a truly consultative approach, helping them work smarter and meet market demands.

Inevitably law firms who consistently deliver an excellent client experience will be more successful in the long term and the partnership agreement between Advanced Legal and Moneypenny demonstrates the commitment of both companies to delivering market-leading products while recognising there is no ‘one size fits all’ solution.”

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Helen Hamilton Shaw 2

I visit a lot of different businesses in the course of my job – both law firms and other types of organisations. This gives me a unique opportunity to compare how the legal sector is shaping up against the commercial world in how they welcome visitors to their business, and it’s fair to say that those that go the extra mile certainly stand out.

October 21st, 2016