50 new jobs at Moneypenny

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18 June 2013


Moneypenny

Moneypenny PAs ensure UK law firms never miss a call.

Telephone answering specialist Moneypenny, endorsed by The Law Society and supporting more than 700 law firms across the UK has created 50 new jobs so far in 2013 with the likelihood of more to come.

The latest appointments take the total to over 300, with four staff at any one time based in Auckland, New Zealand taking calls in the sunshine for UK businesses, including significant numbers of law firms, during our night time.

With an ever-growing client base, Moneypenny continues to forge forward, handling in the region of 30,000 calls a day for around 6,000 businesses from sole traders to multi-national corporations either on an overflow basis or by providing a fully outsourced telephone answering service. A dedicated team handles calls solely for legal clients.

Moneypenny Managing Director Glenn Jackson comments: “We continue to experience growth in all areas with a significant amount of our new business generated from referrals, word of mouth and industry recommendations. We work hard to provide the very best experience for our clients which results in high levels of customer satisfaction. At a time when many companies are tightening their belts, we not only provide a seamless personal service, but can also help with cost savings as well as potentially chopping out HR headaches.”



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Joint (ad)ventures in the legal sector

Nigel Wallis lo res

We all know that nothing in life is certain. As the actor, director and philosopher Clint Eastwood once said: “If you want a guarantee, buy a toaster.” He also said he’d tried being reasonable and didn’t like it. They should teach this kind of philosophy in law school. One thing in life is reasonably certain though. If you’re a law firm worth your salt, at some point you will be approached by another entity (most probably a work introducer) with a whizzy idea to ‘partner’ with you to ‘help you accelerate your growth’. In commercial speak this means, ‘we’d like to keep feeding you work but we’d also like to share in your profits’. The arrangement may be pitched to you as a joint venture – a win-win no less.

March 27th, 2017