Latest News

Solicitors’ mistakes costing indemnity insurers £200m a year

Crispin Passmore 2

Solicitors’ professional indemnity insurers paid out around £2bn due to negligence claims in the 10 years to 2014, startling new figures released yesterday by the Solicitors Regulation Authority revealed. The regulator said that around 142,000 claims were made in that decade, one in five of which was successful.

October 21st, 2016

Jail again for fraudulent ex-solicitor who hijacked law firm’s identity

Ian Charles Macfarlane, 20 October 2016

An ex-solicitor has been found guilty and jailed for five years for five counts of fraud by false representation after he hijacked a law firm’s identity – his second spell in jail for fraud after he previously stole from his own firm’s client account. The conviction came at the end of an 11-day trial.

October 21st, 2016

SRA floats putting firms’ complaints and claims records into public domain – but not their prices

Regulation and Compliance Conference

Placing law firms’ complaints data and insurance claims in the public domain are among the “initial ideas” published today by the Solicitors Regulation Authority to improve transparency in the legal market – but it is not currently planning to mandate firms to publish prices.

October 20th, 2016

Legal Futures Report


The fourth issue of Legal Futures Insight takes on arguably the biggest issue in the market today: what technology means for legal practice.

The purpose is not to look at what has become commonplace technology, but instead to look to the future, such as to artificial intelligence. We investigate how advanced data processing and contract analysis have delivered some spectacular results already, while virtual assistants could lead to a new breed of ‘knowledge worker’, who will not be a lawyer or accountant. Is AI the end of the lawyer, or actually liberation from more routine work?

Legal Futures Blog

Delivering a first-class service experience

Helen Hamilton Shaw 2

I visit a lot of different businesses in the course of my job – both law firms and other types of organisations. This gives me a unique opportunity to compare how the legal sector is shaping up against the commercial world in how they welcome visitors to their business, and it’s fair to say that those that go the extra mile certainly stand out.

October 21st, 2016