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Firms and chambers set for obligation to publish staff diversity data from next year

Handprints multicolor

The Legal Services Board is pushing ahead with plans to require law firms and chambers to publish comprehensive diversity and class information about their staff from next year, Legal Futures has learned.

September 3rd, 2010 | No Comments »

Weekly round-up: LDPs, complaints, PII, “heir hunters” and lawyer services v legal services

Adam Sampson

There is a lot to cram into this week’s round-up of other regulation and Legal Services Act stories on the web. First of all, we should direct you to Legal Futures Editor Neil Rose’s Guardian blog that just being part of the high street network should not be enough to protect law firms – access to justice cannot be judged purely by quantity.

September 2nd, 2010 | No Comments »

QualitySolicitors saw “unbelievable spike” in traffic after primetime TV ad

family watching TV

QualitySolicitors experienced an “unbelievable spike” in web traffic and calls following its primetime television advert last week, even though it was aimed more at brand awareness than direct response, founder Craig Holt has reported.

September 2nd, 2010 | No Comments »

Indemnity insurer extends quote period to 10 days, but rejects Law Society demand for 21

calendar

The Law Society has squeezed a minor concession out of the unnamed professional indemnity insurer to whom it complained about giving solicitors just seven days to accept quotes.

September 2nd, 2010 | No Comments »

Legal Futures Blog

Out of the shadows, part 3 – the Legal Services Consumer Panel

Dianne Hayter Sept 07 7lo-res

The latest edition of my series looking at who’s who on the various bodies overseeing the legal profession takes us to the Legal Services Consumer Panel, the public face for which is chairwoman Baroness Dianne Hayter of Kentish Town – one of four members of the eight-person panel who are declared Labour supporters in the register of members’ interests that has just been published following a Freedom of Information Act request by Legal Futures.

September 1st, 2010 | No Comments »

If you build it, they will come

happy client

I have just read LawyerLocator’s white paper entitled “The Future of Small Law Firms”. Some of its findings are, perhaps, rather surprising and somewhat out of kilter with other research and empirical evidence. For example, according to their consumer poll, only 1% of people use search engines to choose a lawyer (75% less than those apparently using a telephone directory!).

August 30th, 2010 | No Comments »